Our top priority
OUR POLICIES
At 1908 Barbeque, your satisfaction is our top priority. If something about your purchase isn’t quite right, we will do our best to make things right. As the owner, I personally believe in delivering a positive experience every step of the way. If you need to return an item or request a refund, know that we’re here to help. Please don’t hesitate to reach out – your feedback is invaluable, and we’re always striving to improve and serve you better.
Thank you for trusting 1908 Barbeque!
Marty Y.
REFUNDS & RETURNS
Due to the nature of our products as food items, we cannot accept returns or process refunds unless the package arrives damaged or defective. Your safety and satisfaction are our priority, and we take every measure to ensure the quality of our spices.
30 Day Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Request a Return
To request a return, contact us at info@1908.com or through our contact form. We will reach out as soon as possible with your next step.
OVERVIEW
Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@1908bbq.com
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@1908bbq.com
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.